Tolq - Easy Translation

General questions

I am not able to access my account, what should I do?

Here are some tips that might work:

  • Are you using the right e-mail address?
  • Did you confirm your e-mail address?
    —> Check the confirmation mail and try to confirm.
  • Is your Internet browser up to date?
    —> Using another browser often does the trick.
  • Try to reset your password via https://translators.tolq.com/sign_in > Forgot your password

I get an error message when I try to work on a task

Using another browser often does the trick. It may also be that our server is not responding for a minute. When you wait a little while and then refresh your browser, you should be able to continue working.

When it doesn't, please contact us via the app on the platform or via e-mail.
We will look into the problem for you!

I have another problem

When you have any other problem or question, please let us know!

General questions