Tolq - Easy Translation

General questions

I am not able to access my account, what should I do?

Here are some tips that might work:

  • Are you using the right e-mail address?
  • Did you confirm your e-mail address?
    —> Check the confirmation mail and try to confirm.
  • Is your Internet browser up to date?
    —> Using another browser often does the trick.
  • Try to reset your password via > Forgot your password

I get an error message when I try to work on a task

Using another browser often does the trick. It may also be that our server is not responding for a minute. When you wait a little while and then refresh your browser, you should be able to continue working.

When it doesn't, please contact support via the button on the platform.
We will look into the problem for you!

I have another problem

When you have any other problem or question, please let us know!

General questions