Here are some tips that might work:
- Are you using the right e-mail address?
- Did you confirm your e-mail address?
—> Check the confirmation mail and try to confirm.
- Is your Internet browser up to date?
—> Using another browser often does the trick.
- Try to reset your password via https://translators.tolq.com/sign_in > Forgot your password
Using another browser often does the trick. It may also be that our server is not responding for a minute. When you wait a little while and then refresh your browser, you should be able to continue working.
When it doesn't, please contact us via the app on the platform or via e-mail.
We will look into the problem for you!
When you have any other problem or question, please let us know!